If you or a member of your household have COVID symptoms:

If you have symptoms of COVID-19 however mild, you must self-isolate for at least 10 days from when your symptoms started. You should arrange to have a test to see if you have COVID-19 – go to testing to arrange. Do not go to a GP surgery, pharmacy or hospital.

If you are not experiencing symptoms but have tested positive for COVID-19 you also must self-isolate for at least 10 days, starting from the day the test was taken. If you develop symptoms during this isolation period, you must restart your 10-day isolation from the day you develop symptoms.

After 10 days, if you still have a temperature you should continue to self-isolate and seek medical advice over the telephone, DO NOT go to your GP, pharmacy or hospital. 

If you live with others, all other household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the household became ill or if they do not have symptoms, from the day their test was taken. If anyone else in the household starts displaying symptoms, they must stay at home for at least 10 days from when their symptoms appear, regardless of what day they are on in their original 14-day isolation period. 


  • Do not leave the house for any reason
  • Do not go shopping
  • Do not go to your neighbours
  • Do not visit your family
  • Do not allow anyone who does not live with you, to enter your house
  • Do not visit your GP, pharmacy or hospital

COVID Assessment Hub

In response to coronavirus (COVID-19), walk-in services across Oldham are changing temporarily to protect patients, staff and the wider local community. NHS Oldham Clinical Commissioning Group (CCG) has taken emergency steps to protect patients, staff and public to prevent the spread of the virus.

The walk-in centre based at the Integrated Care Centre (ICC), New Radcliffe Street, Oldham OL1 1NL, is now closed until further notice.

The ICC in Oldham now houses a COVID Assessment Hub and a Digital Hub which are both open from 8am until 8pm 7 days a week.

The COVID Assessment Hub cares for patients with potential COVID-19 symptoms from across the borough. The service is only for people who have potential COVID-19 symptoms and are unwell, but do not need emergency care. Access to the service is via your GP or after contacting NHS111.

The Digital Hub provides support to Oldham Care Homes and patients who have an urgent non-emergency care need for non COVID-19 health issues where appropriate. This service is strictly by appointment only following a referral from NHS111 or a healthcare professional, including Accident & Emergency.

for more information regarding the COVID Hub please click on the following link

For up to date information regarding Corona virus please click the following links:

Practice Charter & Practice Leaflet

Our Responsibilities:

  • consultation.jpgYou will be greeted with courtesy
  • You have a right to confidentiality
  • You have a right to see your medical records within the limitations of the law
  • You will be seen the same day if your problem is urgent
  • You will be seen by the doctor of your choice whenever possible
  • You will be referred to a Consultant if your GP thinks it necessary
  • Your repeat prescription, if authorised, will be ready for collection within 24-48 hours
  • Your suggestion, comments and complaints will be treated sympathetically and timely

Your Responsibilities:

  • Please treat staff with respect when contacting the surgery.  Abusive language will not be tolerated.
  • Do not ask for information about anyone else but you
  • Tell us of any change of name, address, telephone number etc, quickly
  • Only request an urgent appointment if appropriate. Home visits should only be requested if you are too ill to attend surgery, and night visits should be emergency only
  • Please cancel your appointment if you cannot attend
  • Please be punctual, but be prepared to wait if your own consultation is delayed by emergency
  • Please allow sufficient time for any consultant letters or test results to reach us
  • Use the right hand side of your prescription to request your repeat prescription. Please attend for review, when asked, before your next prescription is due
  • Keep your right hand side of your precription at all time. If you use a Pharmacy delivery service, ensure that they give you your slip when delivering your medication
  • We would, of course, be pleased to hear from you when you feel praise is due
  • Greenbank Medical Practice Leaflet